Category: Uncategorized

  • Value upgrade: Get a bigger screen

    I recently bought the Dell 24″ 2407 flat panel, and I love every pixel.

    It has given my ageing IBM T41 just enough “oomph” to get me through until Vista comes out (or I until decide to go Mac ;-).

    Check out this article:

    The Best Computer Upgrade Ever (slate.com)
    Forget about a faster processor. Splurge on a bigger screen.


  • Customer Service

    Seth has another great post for us:

    PS When I was in business school, we did the McDonald’s case. Part of our preparation was to go to the nearby McDonald’s with a stopwatch and clipboard. We walked in the door and stood just long enough to get noticed. Boy did those guys hop to attention. Then we went to another McDonald’s and performed the following experiment (please, please do not try this at home, just take my word for it). We ordered a milkshake and a Big Mac. Ate half the Big Mac. Drank half the milkshake. We put the Big Mac remainder into the milkshake cup and went to the counter, “I’m sorry, I can’t drink this shake, there’s a Big Mac in it.” They gave us a new one.

    Why?

    Because McDonald’s didn’t want counter people making decisions about who to say “no” to. It was worth the expense of humoring idiots like my study group for the brand power of knowing that counter people didn’t alienate people on a sliding scale.

    I think they should have called the cops on us, but you get the idea.


  • Combination of 4 laws

    Unleashing the internet:

    Moore’s Law : Computing : Powers doubles every year.
    Guilder’s Law : Communication : Bandwidth doubles very 9-12 months
    Kryder’s Law : Storage: Capacity doubles every 24 months
    Metcalf’s Law : Community: Value is proportional to N**2 where N is the number of participants